Delivery Policy

Postage is based on the price of the total order, The below charges are based on UK delivery. 

Standard Delivery - £3.99  (Small Items) Furniture Delivery Charge will be various from £5.99 - £99.99 depend on the size of the item and Parcel Insurance.

We Will contact you after you purchase any Home Decoration item or Furniture items. or you can send us message in advance with the link of the item to confirm delivery charge. ( this charge apply to all delivery zones)


Standard Delivery Method

All orders placed via Standard Delivery are dispatched as per the lead times below and then delivered via Royal Mail depending on the service you have chosen. Please check product description if delivery is going to take more than 5- 7 Days it will be mentioned in the description.

Next Day Delivery Method* - Royal Mail Tracked Next Day 
All orders placed via Next Day Delivery before 10AM are delivered the next working day via Royal Mail. 
Orders are delivered Monday to Saturday inclusive ( Saturday residence address only). 
Click here to follow the progress of any parcels with your tracking number  - https://www.royalmail.com/track-your-item 
Next Day delivery is only applicable to Engraved items, Chocolate Bars, Teddies in Jumpers, Cards, Selected Mugs and Embroidered items. 
 
 
Delivery to Southern Ireland* - Courier 
Orders over 2kg in weight and (or) £30.00 will be sent to EIRE using the DPD courier service. 

This is a tracked service at a cost of £16.00 – (2 day service) 

Orders of 2kg and under can also be sent to EIRE on a Royal Mail standard service, providing they are also under £29.99. 
This service is a 3-5 working days delivery and is available at the cost of £6.99  
(If you would prefer, the normal Interlink/DPD service is still available) 

*Orders that contain more than 10 items cannot be guaranteed Next Day or Express Delivery 

International Delivery - Royal Mail International Signed For 
All orders placed to be delivered internationally are delivered via Royal Mail International Signed For. This service is £18 for delivery to Europe or Worldwide. 

* Please note, some multiple quantity International orders may be subject to an additional charge 

Please allow up to 10 working days for International Deliveries via the Royal Mail International Signed For service. 

Lead Times 

For product specific lead times please refer to the individual product page to see which category this falls in, or alternatively download the product feed from your trade account; this gives you all the product details including lead times. 

Despatched within 24 hours: Cards, Chocolate Bars  
Despatched within 48 hours: Selected Mugs 
Despatched within 1-3 days: Engraved, Printed Items, Embroidered and Candles 
Despatched within 3-5 days: Ceramic and Printed Glass 

Please read all the product description if item is going to take more than 7 days for dispatch and delivery.
 
Free Postage Products 
When you spend total of more than £100 in single order. 

Although we endeavour to despatch all orders by the above lead times, these may be affected due to circumstances beyond our reasonable control.